Privacy Policy
Last updated: September 2024
Introduction
Moor Caribou ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website moor-caribou.autos and use our online language education services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for a course or request information
- Subscribe to our newsletter
- Contact us through our website
- Participate in online classes or assessments
This information may include:
- Name and contact information (email address, postal address)
- Payment information for course enrollment
- Educational background and language learning goals
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Provide and maintain our educational services
- Process course enrollments and payments
- Communicate with you about courses, schedules, and updates
- Respond to your inquiries and provide customer support
- Improve our website and services
- Send marketing communications (with your consent)
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service providers who assist us in operating our website and delivering courses
- Payment processors for handling transactions
- Legal compliance when required by law or to protect our rights
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Course completion records may be retained for certificate verification purposes.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Restriction of processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us at [email protected].
Children's Privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will delete that information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Moor Caribou
245 Richmond Street West, Suite 400
Toronto, ON M5V 1W2
Canada
Email: [email protected]